Date: July 8, 2002 10:28
submitted by this genius has been moved to the NEW Hate
Section of ihateROGERS.ca
Date: July 8, 2002 10:48
Subject: heard you on ripkin,
heres a rant
Rogers Video once tried to charge me an arm and a leg for
a video I returned late. They claimed they had called my house
several times, but this was not so. I have caller ID. I check
my messages. I thought I had returned the video.
Well, they INSISTED they called their "overdue list" every
night. As it turns out, I knew an employee that worked there
who told me they NEVER call the "overdue list" and cleared
my account for me. *knock on wood*
I DO NOT rent from Rogers or use their services for ANYTHING
and never will.
Also, I'm going to link your site to my webpage.
J.M., ROGERS is fantastic
when it comes to lying and denying. That should really be
their motto. I could go on about it all day
discuss youre obsession with MOJO Radios / Q107
Jessica Baker. Torontos 640AM & Q107.1FM employ
the hottest traffic reporter ever and J.M. pays tribute at
and you can check out his other site www.GetYourOJ.com
(Get Your Online Jargon)
Date: July 8, 2002 10:48
Subject: Star Choice
Hi, I am Keith, I too am very tired of Rogers and have since
changed to Star Choice. My Cell phone provider was switched
to Bell from Rogers AT&T. I am an authorized installer
for Star Choice (that includes sales as well) as well as I
have 10 years experience with Bell Canada in the telecommunications
field. If anyone wants help with high speed internet
or Star Choice installation I am available. Let me know
if this is of interest to you and your web site.
You hear that people? Call
Starchoice and ask for Keith, they probably only have 11 or
12 Keiths working there. Just kidding. Keith, Ill tell
you what you tell Star Choice about me and Ill
tell the general public about you, sound fair? I dont
know if I can trust you completely though, seeing how your
cell phone is through ROGERS, and we all know I HATE
Date: July 8, 2002 10:55
address change problem!
Is there a reason not to hate
Rogers? I recently moved from Richmond Hill to Bradford,
so I wanted to move my service. Also, because the service
was slowing down so noticeably, I wanted to switch to hi-speed
lite as well. When I called to make these changes to
my bill, I was told that it was $79.99 to downgrade the service
and change address. When I mentioned to the customer
service moron that since
Rogers was offering free installation right now, all I had
to do was cancel and re-subscribe under my wife's name, she
asked me to hold on, so that she could see what she could
do for me. To make it short, they waived most of the
charges, and told me they could have a technician in the very
next Monday morning to swap modems.
So along comes Monday, and
the ever popular 8-11 window. Well, I've taken the day
off to help complete the move, so I drag my butt out of bed
at 8am, and do some things around the house while waiting
for Rogers to arrive. Well, by 10:45, I haven't heard
from them, and I happened to call in to work to check messages.
There were three messages at my office. The first message
was the Rogers technician. He was lost, and said that
he couldn't find my place. The second one was the technician
claiming he was at my house, and I wasn't there. The
third one was Rogers telling me to call and re-schedule the
appointment. Upon going outside, there was even a notice
under my door saying he had been there, and I wasn't.
Well, there are windows surrounding my door, and a loud doorbell
that I couldn't help but hearing anywhere in the house.
How he managed to sneak up and leave the notice without me
seeing him. I am assuming he never knocked, and I know
he never rang the doorbell. I wonder if it was just
so hot that he wanted to skip the call and go cool off somewhere
Now I have high speed lite,
and it's as slow as any dial up connection I have ever had.
example of ROGERS lying and denying. They are sooooooo good
at this. After reading over Seabass rant I just wanted
to bang my head against the wall. They tell you to stay home
between some ridiculous time window and then they stiff you.
Seabass, check out the alternatives and dump ROGERS. They
dont deserve your hard earned $$.
8, 2002 11:35 AM
Hi there - heard
you on MOJO this morning and I came to check out your site.
It is great - I love it. I am currently with Rogers
but as soon as we move we are going with other choices as
I do hate rogers too. I tell them that everytime I call
them!!! Thanks for all your work in putting the site
you for your support. ROGERS is not the only game in town
and if youre not happy, let them know by choosing their
competition. And the fact that you let them know you hate
ROGERS too has me filled with joy. I know that sounds kind
of twisted, Im actually a very loving person.
8, 2002 11:40 AM
Do I hate rogers?
that seems to be a mute point. It all started a few
years ago when I decided to get rogers internet service.
It was down more times then it was working. Whenever
I had a problem and phoned them their answer was always that
it was MY computer...never them. Well after about the
sixth time of the problem being MY computer I asked to speak
to the supervisor. Guess what the answer was....he was
busy and they were the only one that could help me.
I did not take that lightly and told them that I would hang
on until the supervisor was available. After about a
forty-five minute wait I got the supervisor and proceeded
to blast him. Needless to
say I got a few months free out of it. But it doesn't
I also use rogers
for my cell phone and about 3 years ago I had my phone stolen
in New York. When I returned to Toronto I went to the
Rogers store to get a new phone. I was told that since
I had been a customer for over 7 years I was entitled to an
upgrade. I didn't like any of the upgraded phones and
told them I just wanted the same phone. Well that was
not going to happen. If I wanted the same phone I would
have to pay a fee. So I cancelled my phone on the spot
and re registered so that I could get the phone I wanted.
Then after about six months the phone broke and when I went
to get it fixed I was told that I would have to get a new
phone. i said fine ...but guess what ....I was not entitled
to a new one for free because I had only been a customer for
six months. I had had it by then and at the store I
called customer service and ranted until I got the new phone
Think that's the
end of the story...wrong.
I also have rogers cable and about six months ago one of my
televisions was not geting the cable stations I was paying
for. So I called up rogers and guess what they said...it
was probably my T.V. It's never their problem because
they don't know how to fix anything. Of course it was
television. The cable men had been working next door
and cut my line by mistake.
I was so happy
to find this site because I am at the point that I do not
want anything to do with rogers...oh just got the mail and
guess what ......rogers cable is going up again. GET
ME OUT OF HERE.
Jodi, I feel
for you I swear. My situation was similar. They take
no responsibility for their idiot mistakes caused by their
idiot installers & idiot technicians and their idiot supervisors
IDIOTS. Their customer service
sucks and it seems their standing policy is to just blame
you for their errors. They are evil chattering monkeys
and dont deserve your business.