To: [email protected]
From: Arriana
Date: July 23, 2003
3:40 PM
Subject: WIRELESS alternative
/ suggestion
Hello
I used to use rogers ages ago
and i hate them too and no longer have cable for that reason
i download everything from the internet and i have found
the best and fastest internet connection through www.somacomputers.com
they are great service and fast... i can download a movie
in 4 hours flat .. lol there service is excellent and it is
owned by an independant group .. email mr point from there
service people as he is totally cool thanks arriana
IhateROGERS.ca
Comments
Thank you Arriana. I will
be adding somacomputers.com to http://www.ihaterogers.ca/internet_on1.htm.
However, I checked their site and "mr point" covers
Brampton & Mississauga. They have different reps for different
areas.
To: [email protected]
From: Glen W.
Date: July 26, 2003
10:56 AM
Subject: Thankyou!
Just wanted to say thanks for
your advice. I contacted every Rogers management email address
I could find, as well as the CRTC, and broadcast publications,
and send copies of the accumulated information everywhere.
The skies opened up and Rogers sent some Internet sunshine
my way. My average speed is now 1.4 Meg. Up just a little
from the 7k I was getting, wouldn't you say? Keep up the good
fight and keep them honest.
Glen W.
IhateROGERS.ca
Comments
Glen’s original RANT
is on http://www.ihaterogers.ca/rants29.htm
- 3rd RANT down from the top of the page.
Only it looks like the only
advice of mine you took was to visit some of the other message
boards and speak to others who may have shared your experiences.
Well, at least you’re happy now. That’s all that
matters.
To: [email protected]
From: Chris
Date: July 27, 2003
5:09 PM
Subject: T-Shirt
Nice site... VERY well done....
I work for Cogeco Cable, and
did service for Rogers Cable for 3 years.... there is enough
'ihaterogers' flowing through my viens..... would love
to walk into the office on a dress-down day (fridays
usually). Not exactly a rant for you... but would it
get me a free t-shirt????
Thanks again for the site...
~Name withheld for obvious
reasons...
IhateROGERS.ca
Comments
Well that’s not really
a RANT, although I chose to post it here anyways. If you really
want a shot at that damn fine T-Shirt, let some of what flows
through your veins spill in to an e-mail and do not omit one
detail.
I hope that doesn’t
sound like I want you to send me your blood.
To: [email protected]
From: Hooman B.
Date: July 30, 2003
4:41 PM
Subject: Urggggggggg
I was on the phone with Rogers
since morning:
First I tried to cancel my sister's phone. I had posted another
rant about this: They give you a "Phone + 4 month service"
pack and when you activate there are all sorts of activation
and other fees. My sister asked them to cancel after 4 months
they said they will (I still have their stupid email) but
they never did. We checked the phone to see if it is disconnected
yet so now they were saying you used it.)
Then I get off the phone and go to check my email and there's
a bill from Rogers Cable for $26. Why does this make me mad?
We just moved to a new house. The cable guy gave me a 2 month
free cable offer 4 days ago so I paid $10 to Bell to suspend
my Sattelite temporarily and got
the so called free cable and today I got the $26 bill for
"free cable"!!
I've gotta tell you I've tried all cellular companies. Telus
is the best but others are all better than Rogers. At least
they don't keep charging you like freakin lawyers!!
And another thing so I've covered all of their supid services
(oh except Rogers Video with their smaller than private stores
collection) : I am a computer guy and can't find a single
person who's happy with Rogers HighSpeed! Most of them are
now Sympatico users.
Thanks for your great site! Fortunately I am done with Rogers
and I won't be using Rogers even if they guarantee %100 free
services!
--
Hooman B.
IhateROGERS.ca
Comments
Now this guy knows how to
freakin’ RANT! I have experienced all of their stupidity
and blood sucking policies. You know Ted Rogers Jr. might
have a little Nosferatu in him. That could explain a thing
or two.
I am elated reading e-mail
from anyone promising that even if ROGERS’ services were
free they’d still go elsewhere. And I happen to agree
with you on Telus for Wireless service as well. Hooman, may
I call you brother?
To: [email protected]
(Again,
NOT HATE MAIL for me)
From: Tiffany R.
Date: August 8, 2003
11:29 AM
Subject: I thought it was
just me!
At last...a site dedicated
to the complete fuk up of a company we all know as Rogers.
Its really nice to see that Im not the only one with
an issue when it comes to rogers and their services.
Just over a year ago I connected with Rogers cable residential
internet services. I work from home so I rely on a stable
internet connection. 3 weeks into having them connected I
started to get bumped off line, when I called and explained
it to the tech they had me do the usual "un-plug the modem,
reboot ur system" routine. The connection would come
back for a few hours then drop off again. 3 months of
this happening up and down and loosing over 5000.00
worth of business I bitched them out and was re imbursed for
the entire 3 months of service. They saw that my connection
went from dropping every few hours to every 15 minutes...they
told me I was the only one in the building having problems
and that it had something to do with my computer. They tested
all the wiring *or they claim to have tested it*... finally
I said Fuk it and disconnected from them, vowing never to
use them again.
I moved shortly after and purchased 2 new computer
systems...one a laptop and one a desktop. I connected
with sympatico highspeed cause I used them b4 I ever
used Rogers and I never really had a problem. I registered
my business in January of 2003 and needed a connection with
a faster upload speed to stream video and access my servers.
I decided to call rogers to see what other services besides
residental they could offer me. they told me if my business
was registered to my residing address they could connect me
with a residential business connection which is suppose to
b a 3 meg upload...at 80.00 a month. the connection
was stable for 3 weeks and then it began to knock me off line
while I was working. when I called them they claimed
it was me...my computer or my *aura*. I kept my sympatico
connected just in case....and with this I proved to them it
had nothing to do with either system...both r brand new computers
and that sympatico never drops off. I was told since
its a business connection my problem would b delt with within
24 hours. 24 hours later...no responce from them I called
back and was told the ticket was still open...no one had even
looked yet. Once again they walked me through the same
old fukin song and dance "unplug the modem, reboot, check
this and that*...of course nothing worked. it took the 7 days
to send a technician out to replace my modem....do U think
that made any difference? of courseee not. I called
and called till I ended up getting rather rude with the techs
and explained that Im trying to run a business...that was
the point of paying 80.00 a month for this connection.
they then said they r having issues with the modems and that
a tech would b back out to swicth the modem to a different
brand. fine....I waited and the tech arrived with this
new modem which I wasnt allowed to plug in till mid day to
see if it made any difference.
5 hours later I called to ask if it was okay to plug
it in...they said yes so I plugged in in and for once things
seemed like they just may work. I logged into to work
that evening....once again it began to drop off, all the lights
were flickering on the modem and it just wouldnt stay connected
for more then 5 minutes. I got on the phone with support
again....frustrated to the point that I was almost in tears
as I spent 10 days waiting on them...it was the end of the
month...bills r due and over the 10 day period I lost another
2000.00 worth of business.I told him if it dropped off once
more I would b disconnecting their services and letting others
know about the issues they seem to have on a consistant basis.
sure enuff right after hanging up the phone the connection
dropped...I called back and said enough is enough...disconnect
my service and get a manager on the phone right now.
they put me through to a woman who was very apologetic....lol..sorry
but ur apologies dont cover my loss of income or pay
my bills. she put me on hold then came back and said
the my account would be de activated and the balance of the
bill was 40.85. I had to laugh....like what? ur charging
me for a service I was unable to use...u guys cost me to losse
2000.00 of business and now U think u can bill me for
it? I mentioned getting the better business bereau involved
in this...I guess thats the key word...I was put on hold again
and when she came back they deleted my bill balance and kept
saying how sorry they were.
soooo In total...Rogers has caused me to loose more
then 7 grand worth of business...plus had the nerve to try
to charge me...and never once took the fault for the issues
I experienced...it was me...my building...my computers and
my aura....of course...I should have known...my aura....wtf?
so there U have my wonderful experience with rogers.
Its unfortunate that they cant b held liable .
I run a small business myself and if I ever pulled that kinda
shit on my clients Id have no business at all...I dont think
they should offer a service they cannot provide...and the
techs r a fuking joke. I know alot about computers....half
the stuff they were telling me to do made no sense at all...and
of course did nothing but cause me to have to do a system
restore on numerous ocassions.
I HATE ROGERS! sorry this mail is so long!
someone showed me the site and I just haddd to send in a mail
about my experience with them.
I'll b sure to pass this link along to EVERYONE
lol. xo
IhateROGERS.ca
Comments
This is about as T-Shirt
worthy as a RANT can get…we may have a winner.
The reason I started this
web site without a question was that on one specific occasion
ROGERS pissed me off beyond belief. And you encapsulated exactly
what it was that pissed me off. They made a huge mistake 6
months in a row. The same mistake over and over and over 6
months in a row. I tried to correct it a couple of times and
finally when I was at the end of my rope, they tried to BLAME
ME for their stupidity!
They were sending my bills
to the 1st home I ever bought when I was currently
living in my 3rd home. Somehow after sending me
bills for 2 years in my 2nd home, they reverted
to my 1st home address when I was in my 3rd
home. They kept trying to charge me late fees for unpaid bills
(which I never received because they were going somewhere
I lived 2 years ago). I tried numerous times to find out why
I wasn’t getting my bills. I screamed and yelled so they
would get rid of the late fees and then finally after 6 months
of this they told me what was going on. And they told me I
instructed them to send the bills there! To a house I didn’t
live in anymore! ME! I told them to do it! It
wasn’t a mistake on their part…it was somehow my
mistake! They are such RAT BASTARDS!!
Thank you in advance for
anyone you pass the link on to. And if you do win the highly
coveted, incredibly mediocre and unusually rare I HATE ROGERS
T-Shirt, I’ll notify you by e-mail.
|
